Contact Us

Contact Us – Mercer Melbourne

Got a question, need a hand, or just want to say hey? We’re here for it.

Whether it’s about your order, shipping, returns, or anything in between — our friendly team is ready to help.

Email Us
Send us a message at info@mercer-melbourne.com
We’ll get back to you as soon as possible — usually within 3 hours.

Order Help
If you’re looking for an update on your order, check out our Track & Trace or Order Support pages first — most answers are just a click away.

Response Time
We aim to reply within 3 hours, because we know waiting isn’t fun.

Our Base
Melbourne, Australia
We ship nationwide using Australia Post.

Still got questions? No worries — just reach out.
Thanks for choosing Mercer Melbourne.