Shipping information

Shipping Information – Mercer Melbourne

Your order’s in good hands — here’s what’s going on behind the scenes:
We take a few extra days to make sure everything’s spot on. Delivery takes around 12–14 days total. Here's why:

🧵 Quality check (2–3 days)
We carefully inspect every piece to make sure it’s perfect before it ships out.

📦 Processing & packing (1–2 days)
Orders are securely packed and prepped for the journey.

🚚 Transit time (approx. 7–9 days)
Once it’s on the move, your order’s on its way from our global warehouse to your doorstep.

⏳ Buffer time (1–2 days)
Just in case of customs or courier delays — we’ve got a little wiggle room built in.