Return Policy

Return Policy – Mercer Melbourn

At Mercer Melbourn, we want you to love your purchase. If you're not completely satisfied, no worries – you've got 14 days to change your mind.

Here’s how it works:

• You have 14 days from the date of delivery to return your item.

• The item must be unused and in its original condition.

• To start a return, just contact our team at info@mercer-melbourne.com

• Once we’ve received and inspected the return, we’ll process your refund within a few business days.

Please note: Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.

If you’ve got any questions, we’re here to help!